Shipping policy

At https://shreeambikadairyproducts.com/, we aim to ensure safe and timely delivery of our products. Please read this Shipping Policy carefully before placing an order.

1. Shipping Coverage

  • We deliver products to selected cities and locations as chosen by the customer during checkout.

  • Orders are shipped to the address provided by the customer at the time of placing the order.

2. Order Processing

  • Orders are processed after successful confirmation of payment.

  • Once an order is placed, it cannot be cancelled or modified.

  • Orders are subject to product availability at the selected delivery location.

3. Delivery Timings

  • Standard delivery hours are between 9:00 AM to 8:00 PM, excluding Sundays and public holidays.

  • Delivery timelines may vary depending on location, courier service, and operational conditions.

4. Estimated Delivery Time

  • Domestic Orders: Estimated delivery time is 5–6 working days from the date of shipment.

  • International Orders: Estimated delivery time is 7–8 working days from the date of shipment.

These timelines are indicative and may vary due to external factors beyond our control.

5. Courier & Logistics Partners

  • Deliveries are handled by third-party courier and logistics partners.

  • Courier, speed post, or registered post deliveries are governed by the respective courier company’s policies.

  • The company reserves the right to dispatch items in multiple shipments if required.

6. Shipping Charges

  • Shipping and packaging charges, if applicable, are included in the product price displayed on the website unless stated otherwise.

  • Any additional government levies, octroi, entry tax, or local charges, if applicable, shall be borne by the customer.

7. Address & Delivery Responsibility

  • Customers must provide a complete and accurate delivery address, including pin code and contact number.

  • We do not deliver to post-box addresses.

  • The company is not responsible for delays or non-delivery due to incorrect or incomplete address details.

8. Delivery Failure & Refusal

  • If the recipient is unavailable or refuses to accept the delivery, the order shall be treated as delivered.

  • In such cases, no refund or re-shipment will be initiated.

  • The company reserves the right to recover courier and handling charges.

9. Force Majeure

The company shall not be held responsible for any delay or failure in delivery due to circumstances beyond its control, including but not limited to:

  • Natural calamities

  • Acts of God

  • War, riots, strikes

  • Political or local disruptions

  • Transport or logistical delays

10. Perishable Items Disclaimer

  • While we take utmost care to ensure timely delivery of perishable items, we are not responsible for deterioration due to delays during transit.

  • In certain cases, perishable items may be substituted with less-perishable alternatives to ensure safe delivery.

11. Proof of Delivery

  • Proof of delivery, if available, will be shared in soft copy format as provided by the logistics partner.

  • Physical proof of delivery is not guaranteed.

12. Policy Updates

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.

13. Contact Information

For shipping-related queries, please contact us at:
📧 me@shreeambikadairyproducts.com