Frequently Asked Questions (FAQ)
1. What products do you offer?
We offer a wide range of traditional Indian dairy sweets, milk products and namkeen items including pedas, barfi, shrikhand, liquid sweets, buffalo ghee, dryfruit hampers and more. All products are made using high-quality milk and authentic ingredients to ensure rich taste and freshness.
2. How can I place an order online?
To place an order, simply browse through our Shop section, select the items you want, choose the preferred quantity/variant, and add them to your cart. Proceed to checkout, enter your delivery information and complete payment to confirm your order.
3. Do you deliver across India?
Yes! We deliver our products across India. Delivery times may vary based on your location, but we strive to ensure fast and safe delivery for all orders. Shipping details and charges are calculated at checkout.
4. Can I return or exchange a product?
Customer satisfaction is important to us. If you receive a defective or damaged product, please contact our support team within 48 hours of delivery with your order details and images. We will assist you with a replacement or refund as per our policy.
5. Are your products pure and hygienic?
Absolutely. All our sweets and dairy products are prepared using fresh milk, pure ghee and premium ingredients under strict hygiene standards. We focus on delivering authentic taste without artificial additives or compromise in quality.
6. Where is my order being shipped from?
Orders are dispatched from our store in Jamnagar, Gujarat, India. We take care in packing to ensure your products arrive in excellent condition.
7. Can I visit your store in person?
Yes! You are welcome to visit us at our shop in Jamnagar to buy products directly, inquire about bulk orders, or explore our range in person.
8. Do you offer bulk or corporate orders?
Yes, we offer bulk orders for festivals, weddings, parties and corporate gifting. For special requests, custom packaging, or bulk pricing, contact us directly via phone or email.
9. How can I get in touch for support?
Phone: +91 7405563367
Email: me@shreeambikadairyproducts.com
10. What payment methods are accepted?
We accept all major online payment options at checkout. Cash on delivery (COD) may also be available depending on your delivery location.